1. How much is the shipping price?
We offer free guaranteed shipping to any part of the world via UPS, DHL or FedEx. You order will be delivered within 3 to 7 days, depending on the address for delivery.
Each miner is fully insured during its delivery.
2. Which are the countries where the products can be delivered?
Worldwide, except the countries that are currently in war zone.
3. What methods of payment do you accept?
At the moment we only accept Bitcoin and/or Litecoin,in the near future we will add Bank Transfer as well.
4. Do you accept PayPal,Credit Cards or Bank Transfer?
Unfortunatly we cannot accept at the moment those payment methods due to the frequently occurring fraud practices.
5. Can I pay cash in your office?
Due to security policies and our confidentiality policy we cannot accept this method of payment.
6. Can I pay for the order in several payments?
Yes, but your order will be confirmed only after you’ve paid in full.
Payment must be made in full in order to confirm and reserve your order.
7. What about the Customs fee?
We have deposits in different countries, so this offer us the opportunity to exclude high customs fee so we can cover them for our customers .
8. What are your guarantees that my miner will be exactly as described?
All miners pass 2-stage test procedures before sending to the customers .
9. What will happen if I want to cancel my order and get a money-back?
It is possible to cancel an order if it hasn’t been shipped yet, you can also cancel your order within 14 days from the moment of delivery of the order to your address if the device is in working condition and there are no signs of usage. Money-back will be performed within 7 days from the moment of return of goods or cancellation of your order.
10. Do you offer warranty for your miners?
Yes, all devices we manufacture have a warranty. Period of warranty is provided in description of each product.
11. How can I contact you?
Our contact information is provided on the “Contact Us” page .
If you are unable to get through to us, leave a voice message and our specialist will contact you soon.
You can also ask your question via e-mail.